The sound taxi suite itself is great. The problem is that if you re-format your computer, you can no longer use your software without a new activation code. To get one takes some time and persistence as their support seems to be on holiday most of the time. I guess they made a fortune and left. They could fix this problem by making it like alcohol, but for some reason they don't. Go figure. Great program held back by questionable support.

Here's the good: SoundTaxi and it's Media Suite are excellent. They run fast and I have never had a major problem.
The bad: Tech support!! They are slow at best and non-responsive at their worst. They do not seem to appreciate their customer's at all.
Note: 1Step DVD Copy has an upgrade from v1.3.3 to 1.4.0. The upgrade doesn't work with files already on the PC. I went back to the previous version.

Soundtaxi has abseloutely no support.
They will not respond to mails.
If you get a new machine you will not be able to reinstall the software. It is bound to the first PC.
Dont buy anything from them, it is a waste of money......

I purchased SoundTaxi so I could use my purchased music wherever, on wnatever media I choose. It installs easily, is a simple program to use, and works flawlessly.

I had a hard drive crash and received a very quick response, with download link and new license code. About a month later I bought a new computer and received another quick response with a new license code.

One possible difference between myself and the other poster with the hard drive crash, might be that I gave them my old license code. They clearly tell you to keep up with it. They also provide an insurance, of sorts, for instances where you are not able to recover your license number. I didn't buy the insurance and still received great support.

Personally, I love SoundTaxi and think it's a great product that does exactly what is claimed.

Great product, but very poor support. I had a hard drive crash and was unable to get this company to provide a new activation key after more than 10 emails to their support group requesting a key never received a response.

It does what it should. This software is good, it does all what it is expected to do. It is easy to use, and rather fast

soundtaxi is unbelievable...I'm running it on a very old machine but with xp and still works great! It seems to use windows media player in some way - version 9 works well, more recent (10 or 11) not so much.

After running the whole 1500, I discovered only rax to mp3 causes the heavy CPU use, causing about 3 songs of 100 to have a skip or two. It opens realplayer for each one and that briefly hogs the cpu (70%). m4a to mp3 is flawless - 713 files in 3 hours.

All in all even reconverting the few rax files that have skips is worth the $25 I paid for the pro version. I'd have been here for days making CDs to get them into mp3 otherwise.

My computer has 1G memory (with virtual memory maxed) and runs at 2.2 GHz. If are trying to convert rax files and your computer has less than this, I'd think twice about it. I've seen lots of people complaining that this makes their laptops crash, and this could be why. If you don't want to convert rax, or your computer is better than my old girl...it might be fine.

It's a great program, considering it appears to be the only one. I'm running XP on a Dell Dimension 8200, 2.2 GHz, Pentium 4 with 1G memory. There are some problems with hiccups in the converted music, that I've nailed down to its very heavy CPU use at the beginning of each song. It is wise not to be doing anything else while you're running it.

Otherwise, I really can't complain. I have almost 1500 songs that I otherwise wouldn't be able to use on my MP3 player unless I downloaded them onto CDs first.

I just purchased soundtaxi and was impressed with its ability. It is easy to use. I have a Dell XPS700 running XP and I let it run during the night with nothing else running, I can covert about 750 songs a might with great quality results. No lock ups or problems so far. Well worth the price at $15.

I downloaded a trial edition of this software to remove the DRM from my iTunes purchased music (since I hate using iTunes to play my music in Windows and I want to have the option to play my music with WinAmp or in Linux). It converted all files very quickly and even kept the directory structure so I can easily move files en masse to the original folders. Sound quality is excellent and unlike other conversion utilities, it doesn't PLAY the song and convert on the fly, it just converts them (unless I am missing something).

Soundtaxi best of all! It's very simple and fast, with non lose music quality.
I think that Soundtaxi is the best software in own way

I have a brand new built, high-end machine running flawlessly with WinXP SP2 and just trying to install SoundTaxi crashed my system, and trashed all my sound & ide drivers. Hours to get all back working again.

After installing this software I had a lot of system stops on Windows XP Professional SP2 which I had never before. No normal system stops: I wasn't able to open the task manager. This is the badest software I ever saw and it's dangerous for a stable PC. After this experience I found a lot of comments which saying the same

I use Tunebite and it is very good. However I downloaded SoundTaxi after seeing it mentioned on many many forums. It does work very well although it converts to a VBR rather than a specific compression level such as 128 or 192. This may cause some problems with your MP3 player reporting the wrong length of sound file.

One point I have noticed is that there are a lot of postings to many many different forumns, written in poor Engish, all giving 'glowing' reports about it. I suspect most if not all are the work of the publishers (from the Ukraine) boosting the hype to get it taked about.

That said, there are a few irritating little bugs in the software, but on the whole it works well.