Installed an earlier version in 2006 - it was impossible to configure. Decided to try again with new version but attempt to install failed with message that previous version installed. All attempts to uninstall including a programme downloadable from support failed. Tech support unable to help so presumably somewhere on my computer is a chunk of programme that cannot be removed

Waste of time and effort
Dont bother trialling it rarely delivers what it promises
Tech support doesnt exist
Even the error reporting fails
Tried on several machines and tried multiple locations
just in case it was a machine or a location issue
If it did 1/2 of what it was supposed too it would be good