I was in a fix when I realized after I purchased a new computer that I had lost/forgotten one of my passwords to a gmail account...and for which I no longer had access to the "secondary" email account to which the lost password link would be sent and finally couldn't come up with the correct answer to the "secret" question. I thought I was out of luck...but then I was surfing and discovered this utility...I was skeptical at first but I really wanted that password... I couldn't believe how easy it was. The trial period would only show me the first 3 characters but that was enough to allow me to figure out what the whole password was...even tho I am extremely grateful for recovering my password -- it is extremely disconcerting to know how easy it is to steal someone elses passwords.