WordSmart Vocabulary

My experience with them was not positive. When I ordered the product, I asked about the trial period, the salesman said i would have 35 days to review the material but would have to call in for a return authorization when the time came. I asked does the 35 days run from the date of the order or the date of the arrival. He assured me it would be from arrival which they document. When the product arrived, I read the invoice carefully for a return date, there was none listed on the invoice. So..I called them to return their package 3 days before the expiration of the return period as described, but their recorded message instructed me to call back during business hours. When I did so, they wouldnt issue a return authorization since they were measuring the trial period from the order date, and as such I was 2 days too late. Try as I might to reason this through with them, they would not accept a return on the product. The conversation ended with a WordSmart promise to turn my account over to the Collections Agents. They would not give me any return information. Without commenting on the value of the product, I can say their deceptive business practices have taught me a lesson: "Do not pay to demo a product." I am so disappointed in my decision to try this and in my relying on the appearance of someone I admire, Alex Trebeck,to guarantee the integrity of the company.

Does anyone have any suggestions as to what further action I can take to get the word out about this? No other company on this website uses this approach to marketing that I am aware. I think the consumer should be warned what WordSmart is willing to do to make a sale.

so I used it during highschool for SATs and really, I noticed a huge improvement in not just my vocabulary, but also my reading comprehension. There is something about doing the program that improves your reading and thinking skills. You have to try it to know what I mean, but trust me, it happens.

This software is amazing! My son's english mark went from a 70 to an 80!