Spyware Doctor

I purchased Spyware Doctor from the PC Tool website in April 2008, hoping to get rid of some infections that my installed CA Security Suite didn't manage, provided by Time Warner with high speed Internet.

Spyware Doctor could not remove it either, so money thrown down the drain. I found a free software after that, MalwareBytes, which finally cleaned my system completely! That time I already decided not to renew PC Tool's Spyware Doctor but little have I known what problems I would be faced with later! My subscription expires in April 2009 but they already did a renewal mid March and charged my credit card! I tried several times to cancel it, to no avail and the company doesn't reply to any of my emails. They have apparently an automatic renewal which I haven't noticed which doesn't make sense if my contract expires on April 6, why renew it March 16? Logged in there is an option to change that and it says a confirmation email would be sent which executes the process but never mind how many times I tried it, it doesn't work! If one pushes the button to let send the software key, the email appears right away, so I tried to use that sales email address for my reply and that was not answered either. I bought many software since 1995 when I started to use a computer but never have experienced such a trouble with a company! I do not recommend them!

Andrea

I purchased spyware doctor just a couple days ago because I read it can remove adware "virtumonde". But it did not even recognize it after a scan - it did find others. Now I currently have 3 paid spyware software in my PC: XsoftSE, Webroot & spy doctor. None could get rid of it. Webroot sees it & quarentines it but virtumonde keeps coming back as I re-start my computer. McAffe security cleaned my system virus. What left was "virtumonde" Eventually after a couple of days my PC would not boot anymore. So I have to re-install the system. Is there any honest software around that really could take out this kind of ad-ware? I was also attacked by Win-fixer 2 years ago & no spyware could take it out. I also ended up re-installing my system.

I've used SD for years and never had a problem until I installed 5.5.It prevented Internet & email connections and slowed the system down. I removed it and reinstalled version 4.1 with no problems.