I had Stopzilla for over 2 years. It did ok most of the time but I was infected with malware twice in the last 3 months. Stopzilla did nothing to protect me. Per the Stopzilla instructions I ran the diagnostics feature. This led me to an 800 number that I called. It was a noisy call center somewhere in the 3rd world. They were helpful and understanding at first, I stupidly let them log into my computer so they could have remote access (dumb I know). They checked a few things and then said they could help me. After a few minutes they tried to sell me an online virus removal for $249.99. They kept saying that it was better than Geek Squad, and would be done in 30 mins. Forget that I said. Then they would not release control of my computer. When I tried to close the rmote connection they kept taking the mouse control away.
I had to get another program to remove virus.
Don't trust them. Don't buy it. It is a rip off.

I don't know whether the software is good or bad. I opened another application and saw an offer for a FREE download of spyzilly. nearly three hours later I had downloaded the software, had a scan completed, and asked the software to remove the 128 problems it had found. It was at that point, and only at that point in the process that spyzilla told me I would have to purchase the software to complete the removal. I closed the window, deleted the software, and would not use the product if they sent a car to bring me to their headquarters for a free copy. If it's gonna cost, tell me, so I can decide if its worth it. Don't tell me the real cost after I've spent three hours. bad spyware. bad spyware.

dont touch this with a barge pole tried to stop them billing me for another year no luck there live help is non excistent