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Phipe Free Publisher's Description:
Introducing Free Phipe, a complete solution for all your Outbound Contact Center requirements. Phipe is a standalone desktop dialer which is integrated with Skype, Skype being the most used free VoIP solution requires such a utility that can automate your calling process and Phipe does it all. We offer a fully featured dialing solution to automate your calling process, absolutely free of cost! In addition, Phipe does not require any major hardware setup. There are NO PBX systems and NO landlines required. All you need is a PC or Laptop, a Headset and our free desktop dialer.
Phipe also offers some very easy to use & supportive features. The users can add their specific comments while remaining on call, create call dispositions, view or update contact information, create do not call lists, lets you schedule the call and many more.
Here are some key features of "Phipe Free":
· 3rd Party CRM
Free Phipe is integrated with Sales Force CRM.
· Accepts CSV files
Phipe accepts Leads in CSV file format.
· Sales Force
Connects to your sales force login to dial out numbers, display customer details, add call comments, view call history, etc.
· Do Not Call List
Specify a DNC (do not call) list that is global (valid for all campaigns) or local (valid just for the campaign).
· Call Comments
Select call comments after completing a call for later review.
· Call Logs
View or Download your call reports.
· Customer Details
Real-time screen pop-ups outline details of the customer for all outbound calls.
· Customized Dispositions
Offer custom "call results" or dispositions to your agents that are specific to each calling campaign.
· Help Panel
Free Phipe has an embedded help panel that will guide you through the complete calling process.
· Call Comments
Select call comments after completing a call for later review.
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