BridgeTrak Help Desk Software
BridgeTrak Help Desk Software Description:
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom user fields, knowledgebase, asset manager, project organizer, reports, queries, etc. Modules available for 24/7 customer self-help via the Web, automatic issue escalation, and advanced data searches. Integrates with computer inventory software to aid in IT troubleshooting.
Operating System Support: Win95, Win98, WinME, WinNT 4.x, Windows2000, WinXP